Responsible Gambling

Our Commitment to Responsible Gambling

truebluebets is committed to providing a safe and enjoyable entertainment experience for all our players. We believe gambling should always be fun and never cause financial or personal harm. This page outlines the tools and resources available to help you stay in control, along with guidance on where to seek further support if needed.

Recognising the Warning Signs of Problem Gambling

Problem gambling can affect anyone, and recognising the early signs is important. These may include spending more time or money than intended, chasing losses, neglecting work or personal relationships, borrowing money to gamble, or feeling anxious and irritable when not gambling. If you or someone you know is experiencing these signs, it is important to take action early and consider reaching out to a local support service.

Setting Deposit Limits

truebluebets allows account holders to set daily, weekly, or monthly deposit limits to help manage spending. These limits can be adjusted from your account settings at any time, though increases may be subject to a short cooling-off period before taking effect. Reductions to limits generally apply immediately, giving you greater control over your gambling activity.

Time-Out and Cool-Off Periods

If you feel you need a short break from gambling, our time-out feature allows you to temporarily suspend your account for a defined period, such as 24 hours, seven days, or 30 days. During this time, you will be unable to log in or place bets on truebluebets. This feature is designed to give players space to reflect on their gambling habits without a permanent commitment.

Self-Exclusion Options

For players who wish to stop gambling for a longer period, self-exclusion allows you to close your truebluebets account for a set duration or indefinitely. Once self-exclusion is activated, you will not be able to reopen your account until the chosen period has ended, and reinstatement may involve additional verification steps. We encourage players considering self-exclusion to also explore national or state-based self-exclusion registers available in Australia for broader coverage across multiple operators.

Maintaining Control of Your Gambling

Staying in control of your gambling involves setting realistic budgets, only wagering money you can afford to lose, and taking regular breaks from play. Avoid gambling when stressed, upset, or under the influence of alcohol, as these states can impair judgement. Reviewing your account activity regularly can also help you stay aware of your spending patterns.

Support for Family and Friends

Problem gambling can also impact the loved ones of those affected. If you are concerned about a family member or friend's gambling behaviour, it may help to communicate openly and encourage them to seek professional guidance. Local support organisations often provide resources specifically designed for family members and support networks.

Accessing Local Support Resources

Australia has a number of independent, confidential support services available for individuals affected by problem gambling, including telephone helplines and counselling services. We encourage all players to consult these local resources for free and confidential advice tailored to their circumstances. truebluebets does not provide professional counselling but supports players in finding appropriate external help.

Age Verification and Underage Gambling Prevention

truebluebets strictly prohibits access to individuals under the legal gambling age in their jurisdiction. We employ verification checks during account registration to help prevent underage access to our platform. Parents and guardians are encouraged to use filtering software or parental controls to further restrict access to gambling websites.

Reviewing and Updating This Policy

truebluebets regularly reviews its responsible gambling policies to ensure they reflect current best practices and player needs. This page was last updated in 2026 and may be revised periodically to improve clarity or introduce new tools. We encourage players to check this page from time to time to stay informed about the resources available to them.